Stolen or damaged bins

Stolen bins

If your bin has been stolen:

  • Call the Police Communications Centre on 131 444 to report the theft, and obtain a report number.
  • Once you have the report number, call (08) 9449 3344 and provide the customer service officer with your address, contact phone number and report number.
  • While waiting for a replacement bin or repairs place your rubbish in a plastic bag.
  • Bin deliveries will take approximately five working days.

Note: there is no bin replacement charge.

Damaged bins

If your bin has been damaged:

  • Call (08) 9449 3344 for repairs.
  • Ensure you give the correct address and a contact phone number.
  • Ensure the bin is in an accessible location for the driver to collect.
  • While waiting for a replacement bin or repairs place your rubbish in a plastic bag.
  • Bin deliveries will take approximately five working days.